We would like to thank you for allowing us to deliver our content straight into your inbox. Most email and internet companies utilize spam-blockers to stop unwanted emails from solicitors (and often time malware) but at times these programs can also block emails that you may actually want to receive. In order to ensure that you receive our emails, we ask that you add us to your address book, contacts or to your trusted list of senders. If you haven’t seen an email from us in your Inbox, our email may have mistakenly been sent to your spam folder.
Check your spam folder and if you have received an email from us that was marked as spam, please open it and mark it as Not spam. Since every email system is different, we have outlined the steps in detail for various systems below.
* IS YOUR EMAIL CLIENT OR SPAM FILTER NOT LISTED BELOW? *
An easy fix is to simply add the email address found in the “From” line of your most recent subscription email to your address book. If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist the email. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.
Sending Address: If they ask for our address, give them the address in the “From” line of your most recent subscription email.
Domain: If they need to know the domain we’re mailing from, tell them: marketingmeathead.com
iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder. Periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from us isn’t junk:
Open your Mail app and go to the Mailboxes screen
Scroll down to the folders area
Select the Junk folder.
Find the email from us and slide it left to see options.
Tap the More button.
Tap the Mark button.
Tap the Mark as Not Junk button.
The message is moved to your Inbox. Subsequent email messages from us will no longer be marked as junk.
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
In Outlook.com you must click the Wait it’s safe! link on emails incorrectly labeled as spam. Entering the email contact in the address book no longer whitelists the sender. To ensure our messages are not sent to your Junk folder, you can do one of the following.
MARK SENDER AS SAFE
Check the Junk folder for an email from us.
Once found, open the email
You will see an alert stating “Microsoft SmartScreen marked this message as junk and we’ll delete it after ten days.” with two options underneath
AWOL Academy (firstname.lastname@example.org) To: email@example.com
Microsoft SmartScreen marked this message as junk and we’ll delete it after ten days.
Wait, it’s safe! | I’m not sure. Let me check.
Click Wait, it’s safe!
MANUALLY ADD TO SAFE LIST
Click gear the icon on the top right.
Select Options in the dropdown menu.
On the options page under Preventing Junk Email click Safe and Blocked senders.
Click the link Safe Senders on the subsequent page.
Enter firstname.lastname@example.org in the text box.
Click Add to list.
We will now be added to your list of Safe Senders. Emails added to your Safe Senders list will not sent to spam or junk.
If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future. The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body. Occasionally, it may wrongly classify what you consider legitimate email as spam.
To prevent this from occurring you can do either of the following:
Add us to the list of Approved Senders.
Decrease the Spam Email Filter Strength.
Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.
ADD Marketing MeatHead TO THE LIST OF APPROVED SENDERS
Open Microsoft Outlook.
Click the Spam Mail folder then select the legitimate email detected as spam.
Now click Approved Sender on the toolbar.
Click Yes to confirm.
DECREASE THE SPAM EMAIL FILTER STRENGTH
Open Microsoft Outlook.
Click Trend Micro Anti-Spam then click Settings.
On the Spam Filter tab, move the slider bar to select a lower filter strength.
Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.
Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to whitelist email senders:
WHITELIST QUARANTINED SENDERS
Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
Locate the email from us that you do not want quarantined in the future. Click on the word Whitelist, which is in green print to the right of the email title. This will open your list in a web browser.
Click the box to the left of the email that you would like to whitelist. At the top of the page, click Whitelist. Barracuda will not block or quarantine the sender whose email address appears on the whitelist.
WHITELIST SENDERS & DOMAINS
Open your web browser. Navigate to your company’s Barracuda firewall homepage.
Click on the Block/Accept tab.
Choose Sender Domain Block/Accept and enter the domain name marketingmeathead.com to whitelist.
You may enter a comment to remind you why you allowed this domain, click Add.
Click your mouse on the Email Sender Block/Accept tab to enter the email address of an individual sender that you want to whitelist, then click Add.
Highlight the email from us to Whitelist. Click More in the SPAMfighter Toolbar and select Whitelist. Here you can choose if you want to Whitelist the email address or the whole Domain. To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.
Click More in the SPAMfighter toolbar, then select Options
Select Filter Settings and then click Blacklists & Whitelists.
Choose Whitelist email address and then Import.
Select your address book and click Check all, followed by Add.
Click Apply to finalize.
If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, do the following:
Click More in the SPAMfighter toolbar, then select Options.
Click Filter Settings, then Blacklists & Whitelists.